Our goldsmiths

Design, rework, repair

In our master goldsmith's workshop, pieces of jewelry are made to the highest standards of craftsmanship.

Customized

 

Based on your ideas and wishes, we create your very personal piece of jewelry together using our sketches.

Reworking & customization

If the jewelry is no longer up to date, we can rework your pieces of jewelry and adapt them to your wishes.

We can also redesign your old family jewelry according to your personal specifications.

Veldhoven-Smeets atelier

In our atelier we create handmade pieces of jewelry according to our own design.

Repair

We also resize rings, remount diamonds, solder chains, remount pearl necklaces, polish and carry out other repairs and alterations in our master workshop.

The goldsmiths of Jeweler Veldhoven-Smeets

Our online repair service

Would you like to have your jewelry professionally repaired or refurbished? Use our online repair service and conveniently download our service form or bring your jewelry to our store.

Place the printed and completed service form with your jewelry in a package and send it to the following address on the second page of the service form.

IMPORTANT: Please note that you are responsible for the shipping costs and value protection for the shipment. We will take care of the value shipment of your repaired jewelry. Please keep the tracking number of your shipment.

How it works

After an initial assessment, we will send you a cost proposal by e-mail:

  • If it is a warranty case, it will be carried out directly under the warranty.
  • No guarantee: we need your written order, which you can reply to by e-mail.
  • If you do not wish to pay, we will also need your confirmation by e-mail and will charge you a flat rate of € 75. After receipt of payment, we will return your jewelry to you in the condition in which we received it.

Your jewelry is ready

  • You will be informed by e-mail once all the necessary work and quality checks have been carried out.
  • You will receive our invoice by e-mail with a request for payment by bank transfer.
  • After receipt of payment, we will send your jewelry back to your return address.
  • UPS will inform you about the shipment status in a separate e-mail.

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Jewelry

Your wishes / error description

You will receive a copy of your request to the e-mail address you have provided
All fields marked with * are mandatory

Cut out the template and stick it onto your stamped parcel.

Alternatively, you can use the standard parcel labels from your parcel service
with the data listed below.

Clock

Your wishes / error description

You will receive a copy of your request to the e-mail address you have provided
All fields marked with * are mandatory

Cut out the template and stick it onto your stamped parcel.

Alternatively, you can use the standard parcel labels from your parcel service
with the data listed below.

Purchase request

You will receive a copy of your request to the e-mail address you have provided
All fields marked with * are mandatory
Thank you very much!

Your request has been sent. We will process it as quickly as possible. Enclosed you will receive a copy of your request.