Watchmaker

We take all the time we need for your beautiful and valuable watch

Maintenance & repair

Our experienced and highly trained watchmakers will take care of your valuable watch with the utmost precision and many years of experience.

After a detailed diagnosis, the necessary maintenance work is determined. The watchmaker's workshop has modern technical equipment and an extensive stock of spare parts.

Revision

The caliber is completely disassembled, tested and regulated during a professional overhaul.

A complete disassembly includes, among other things:

  • Disassembly and cleaning of the movement
  • Detailed functional testing of individual parts
  • Fine adjustment
  • Water tightness test
  • Refreshing and refurbishing the housing
  • Function check
  • Accuracy test
  • Quality control

Further services at Juwelier Veldhoven-Smeets

Our online repair service

Would you like to have your watch professionally repaired or overhauled? Use our online repair service and conveniently download our service form or bring your watch to our store.

Place the printed and completed service form in a package with your watch and send it to the following address on the second page of the service form.

IMPORTANT: Please note that you are responsible for the shipping costs and value protection for the shipment. We will cover the value shipment of your repaired watch. Please keep the tracking number of your shipment.

How it works

After an initial assessment, we will send you a cost proposal by e-mail:

  • If it is a warranty case, it will be carried out directly under the warranty.
  • No guarantee: we need your written order, which you can reply to by e-mail.
  • If you do not wish to pay, we will also need your confirmation by e-mail and will charge you a flat rate of € 75. After receipt of payment, we will return your watch to you in the condition in which we received it.

Your watch is ready

  • You will be informed by e-mail once all the necessary work and quality checks have been carried out.
  • You will receive our invoice by e-mail with a request for payment by bank transfer.
  • After receipt of payment, we will send your watch back to your return address.
  • The shipping company will inform you of the shipment status in a separate e-mail.

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Jewelry

Your wishes / error description

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Cut out the template and stick it onto your stamped parcel.

Alternatively, you can use the standard parcel labels from your parcel service
with the data listed below.

Clock

Your wishes / error description

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More Information

Cut out the template and stick it onto your stamped parcel.

Alternatively, you can use the standard parcel labels from your parcel service
with the data listed below.

Purchase request

You will receive a copy of your request to the e-mail address you have provided
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Thank you very much!

Your request has been sent. We will process it as quickly as possible. Enclosed you will receive a copy of your request.